privacy policy
This Privacy Policy explains how Zero Gravity, operated by John Isaiah Appiah as a sole proprietor in Stafford, Virginia ("Zero Gravity," "we," "us"), collects, uses, and protects your information when you visit our website, fill out a form, or communicate with us by text message, phone, or email.
Information we collect
- Contact details you give us, such as your name, phone number, and email address.
- Information about your business or tattoo inquiry that you share in forms or messages.
- Records of our conversations with you, including text messages.
- Basic website usage data, such as pages visited and browser type, collected through cookies and similar tools.
How we use your information
- To respond to your inquiry and provide our services.
- To send text messages you've agreed to receive, such as follow-ups, appointment scheduling, and reminders.
- To improve our website and services.
- To meet legal obligations.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We only use your phone number to send messages related to your inquiry or our services. You can opt out at any time by replying STOP. Reply HELP for help. Message and data rates may apply, and message frequency varies.
How we share information
We do not sell your personal information. We may share information only with service providers who help us operate our business, such as our CRM and messaging platform, and only as needed to provide our services. These providers are required to protect your information. We may also disclose information when required by law.
Data security
We use reasonable measures to protect your information. No method of storage or transmission is completely secure, so we can't guarantee absolute security.
Your choices
You can ask us to access, update, or delete your information, or stop contacting you, at any time using the contact details below.
Children's privacy
Our services are not directed to anyone under 18, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Zero Gravity, John Isaiah Appiah
Stafford, Virginia
(540) 628-5895
[email protected]